Canny Autopilot

Overview

Automate feedback collection and prioritize user input.

Canny is a comprehensive customer feedback management tool designed to streamline the process of collecting, analyzing, and organizing user input. It enables teams to centralize feature requests and user suggestions, assisting product managers in making informed decisions based on actual customer needs.

Canny automatically captures feedback from various sources, de-duplicates entries, and facilitates the creation of public or private roadmaps. By integrating seamlessly with project management tools like Jira and Asana, it supports collaborative workflows and keeps team members updated on progress.

Additionally, Canny allows users to build a changelog that engages customers by sharing crucial updates about requested features. The tool is ideal for startups and established enterprises alike, offering flexibility in managing user feedback efficiently.

Use Cases

• Streamline the collection of user feedback by using Canny to centralize feature requests from multiple platforms, ensuring that all customer input is organized and accessible for analysis.
• Utilize Canny's integration with tools like Jira and Asana to enhance team collaboration, allowing product managers to prioritize tasks based on actual user needs and keep developers informed about feedback progress.
• Engage with customers effectively by building a changelog in Canny, sharing updates on requested features and demonstrating responsiveness to user suggestions, which helps in building trust and improving customer satisfaction.

Pricing

Free trial available before committing to a paid plan.

• Free: $0/mo
• Starter: $79/mo
• Growth: $359/mo
• Business: Contact us

Who Is It For

• Product managers
• Customer success
• Development teams
• Designers
• Business analysts