Desku

Overview

Optimize multichannel support with AI chatbots and automation.

Desku is an AI-powered customer support software designed for eCommerce and SaaS businesses. It offers features like conversational AI, unified inbox, and automation tools to streamline customer support processes. Desku enables you to connect with customers across various communication channels, including WhatsApp, social media, and live chat. The platform integrates with popular eCommerce platforms like Shopify, WooCommerce, and Magento, making it easier to manage customer interactions. With Desku, you can create AI-driven chatbots, automate responses, and improve customer satisfaction. Additionally, the software provides shared inbox capabilities, suggested answers, and AI-powered ticket summaries to enhance the efficiency of your support team. Explore Desku for a modern customer support solution that can help reduce support queries and lower support costs.

Use Cases

• Streamline customer support processes by automating responses and creating AI-driven chatbots with Desku, reducing response times and improving customer satisfaction across various communication channels..
• Integrate Desku with popular eCommerce platforms like Shopify, WooCommerce, and Magento to manage customer interactions more efficiently and effectively, providing a seamless support experience for your clients..
• Enhance the efficiency of your support team with Desku's shared inbox capabilities, suggested answers, and AI-powered ticket summaries, enabling collaborative problem-solving and quicker resolution of customer queries..

Pricing

Free trial available before committing to a paid plan.

• Startup: $9/per seat//mo
• Team: $19/per seat//mo
• Business: $29/per seat//mo

Who Is It For

• E-commerce sellers
• Saas business owners
• Customer support teams
• Product designers
• Digital marketers