Fin2 by Intercom

Overview

AI-powered customer service: quick answers..

The Fin AI tool is a breakthrough chatbot designed for customer service. It can accurately and immediately answer customer questions, reducing support volume and resolution times. There is zero setup required and it can provide trustworthy and accurate answers based on existing support content. The bot can seamlessly pass complex questions to a human support team and can understand and clarify complex queries. The tool is currently available in English and can be integrated with Intercom and Zendesk help centers.

Use Cases

• Reduces support volume and resolution times.
• Seamlessly passes complex questions to human support team.
• Understands and clarifies complex queries.

Who Is It For

• Customer service representatives
• Business leaders
• Software developers
• Technology admins
• Data analysts