Usercall

Overview

Automated voice interviews with qualitative user insights capture.

UserCall is an AI tool designed to enhance user research by providing automated voice interviews that yield detailed insights into customer perceptions and behaviors. This platform enables users to gather qualitative data through AI-moderated, 1,1 interviews that prioritize actionable feedback over standard survey responses.

The tool streamlines the user research process by automating scheduling and logistics, allowing for efficient participation from diverse user segments. UserCall's AI interviewers are configured using expert user experience research methodologies, ensuring relevant follow-up questions to elicit deeper responses.

By leveraging continuous feedback and multi-language support, teams can run extensive research across 32+ languages. As a result, organizations gain clarity on key user sentiments, enhance customer satisfaction metrics, and achieve a more profound understanding of user needs in real-time, all while saving valuable time and resources.

Use Cases

• Conduct automated voice interviews to gather in-depth user insights efficiently, enhancing your understanding of customer perceptions without the need for trained moderators.
• Streamline user research logistics by using UserCall's scheduling features, ensuring diverse participation across multiple user segments with minimal effort.
• Leverage multi-language support to conduct user research in over 32 languages, enabling organizations to gain global insights and enhance customer satisfaction metrics universally.

Pricing

Free plan available. Paid plans unlock more usage.

• Lite: $69/mo or $699 yearly
• Core: $159/mo or $1599 yearly
• Enterprise: Contact us

Who Is It For

• Market researchers
• Product managers
• Ux researchers
• Customer experience analysts
• Content creators